Get Ready with ANCC's Readiness Tests

Q: Whom should I contact with questions about ANCC's Readiness Tests?
A: Email anccreadinesstest@ana.org

Q: Who can take the Readiness Test?
A: Anyone who is considering applying for a certification, planning to retest for a certification, or wanting the experience of taking a test administered by Prometric.

Q: Are there any requirements to schedule a Readiness Test?
A: There are no eligibility requirements to take a Readiness Test.

Q: What COVID-19 safety measures are in place at the Prometric testing centers?
A: Prometric will no longer require candidates or test center personnel to wear masks. For more details on COVID-19 precautions at testing centers, please visit this link: https://www.prometric.com/covid-19-update/covid-19-update.

Q: What payment methods are accepted when scheduling a Readiness Test?
A: Prometric accepts all major credit cards.

Q: What is the difference between the ANCC Readiness Tests and Certification Preparation?
A: The ANCC Readiness Tests include questions previously used on ANCC’s certification exams. The tests are administered in the same timed, live-proctored testing environment as the actual certification exam, and upon completion, test takers receive valuable, diagnostic performance feedback.

Q: Does the Readiness Test have to be completed in one sitting?
A: Yes, the Readiness Test must be completed in one sitting. The test is administered in a timed, live-proctored environment.

Q: Can I request special testing accommodations?
A: Accommodations can only be requested when applying for your certification exam. Readiness test takers should select ‘No’ to the testing accommodations question when scheduling with Prometric. If you have any questions, please contact anccreadinesstest@ana.org.

Q: If I purchase the Readiness Test more than once, will it have the same questions each time?
A: Yes, the questions will be the same.

Q: How many times can I take a Readiness Test?
A: You can repurchase and take a Readiness Test as many times as needed.

Q: How do I reschedule or cancel my Readiness Test?
A: If you wish to change your test date or time, you must do so by the second calendar day prior to your appointment. Rescheduling and canceling appointments can be accomplished via the Web site (www.prometric.com/anccr), available 24 hours a day, 7 days a week or by calling Prometric's Call Center at 1- 800-350-7076.

IMPORTANT NOTE: There is no fee to reschedule or cancel an appointment if the change is made more than 15 days prior to your appointment. If you reschedule or cancel 8 – 14 days prior to your appointment, you will be charged a $20 fee. If you reschedule or cancel 2-7 days prior to your appointment, you will be charged a $25 fee. If an appointment is cancelled in less than 2 calendar days of your appointment, you will forfeit your entire fee.

Q: How do I find the Prometric Test Center location closest to me?
A: Please visit www.prometric.com/anccr and select "Locate."

Q: I have not been able to find available appointments at a Prometric testing site. What can I do?
A: We recommend that you continue to check for testing center availability via https://www.prometric.com/anccr. It is possible that you may need to travel farther than usual to the closest available test center.

Q: Can ANCC help me with scheduling my Readiness Test?
A: ANCC staff are unable to assist with scheduling your Readiness Test. Please visit https://www.prometric.com/anccr to schedule your exam. If you are unable to schedule via the link above, you may call the Prometric Registration and Scheduling line at 1.800.688.5805.

Q: I cannot reach anyone at Prometric for assistance. What can I do?
A: You may send an email to candidatecare@prometric.com. You may also call the Prometric Candidate Care line at 1.800.853.6769. Responses may be delayed as Prometric has received a higher than usual number of inquiries.

Q: I was able to schedule my Readiness Test at a Prometric testing center. How can I switch my appointment to a Live Remote Proctoring appointment?
A: You will need to cancel your existing appointment at the testing center and then schedule a different appointment for a LRP session.

Q: What should I do if I purchased the wrong Readiness Test?
A: Please contact Prometric's Call Center at 1- 800-350-7076.

Q: What are the system requirements for Live Remote Proctoring (LRP)?
A: Please review Prometric’s Welcome to ProProctor Guide for important information about Live Remote Proctoring at https://www.prometric.com/sites/default/files/2020-04/PrometricProUserGuide_3.1_1.pdf, which includes the specific system requirements necessary for using the Live Remote Proctoring (LRP) function. To conduct a system readiness check, please see this link: https://rpcandidate.prometric.com/.

For more information to assist you in choosing whether to test at a Prometric Testing Center or via Live Remote Proctoring, please visit this link: Considerations for Choosing a Testing Option.

Q: What should I do if I experience technical difficulties?
A: If you need any technical assistance with launching your test, CLICK HERE to engage with a representative from Prometric’s Global Help Desk.

Q: Will I be able to take notes during my Live Remote Proctoring (LRP) session?
A: Prometric offers a Scratchpad, which will open as a floating window for test takers to capture digital notes during their Readiness Test. Any notes that the test taker includes on the Scratchpad will be retained during the entire duration of the test and will be purged at the conclusion of the test. This scratchpad will replace the opportunity for candidates to have blank pieces of scratch paper to use, during the test.

Q: When will I receive my score report for the Readiness Test?
A: Your score report will be sent within an hour to the email address you used when scheduling your appointment. Click here to view your score report.

Q: How is the Readiness Test scored?
A: The score report for the Readiness Test provides the percentage of questions answered correctly from the total number of questions (percent score). The percentage score determines whether a test taker has passed the Readiness Test.

In addition, the score report will provide the number of questions answered correctly in each domain as well as the total number of questions in that domain.

While the score report contains information that will assist in the assessment of the test taker’s strengths and weaknesses in preparation for the Certification exam, the performance on the Readiness Test is not an exact prediction of performance on the Certification exam.