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Care Coordination and the Essential Role of Nurses

With the transformation of the healthcare system well underway, care coordination is now being highlighted by hospitals, health systems, and insurers as a key tool in improving patient health and satisfaction and controlling healthcare costs. Nurses’ response is “what took you so long?!”

Registered nurses’ contributions to care coordination have long been a core professional standard and competency for RNs. It is what nurses do. It is what we have always done. Whether developing care plans guided by patients' needs and preferences, educating patients and their families at discharge, doing their best to facilitate continuity of care for patients across settings and among providers, RNs make coordinated care possible.

Acknowledge RN Contributions and Pay for Care Coordination: Leveraging the Spotlight
With this new interest in care coordination, it is up to RNs to step up and draw attention to the integral part they play in improving patient care quality, satisfaction, and the effective and efficient use of healthcare resources.  

The American Nurses Association knows that nurses serve an essential role in care coordination and to demand payment for these essential services as a distinct component of patient care. ANA supports the promotion and development of future care coordination models, as outlined in the association's full position statement.

ANA as an active partner with national healthcare quality organizations to push for officially capturing, documenting, and measuring nurses’ role in providing care coordination:

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